Privacy Policy

Last updated: August 19, 2026

This page describes how zeezoo laundry collects, uses, and protects your information.

1. Information We Collect

We collect your name, email address, phone number, and pickup address when you create an account or place an order. We also collect order history and communication preferences.

2. How We Use Your Information

We use your information solely to fulfill your laundry orders, send order status updates, coordinate pickups and deliveries, and provide customer support. We do not use your information for any purpose unrelated to your service.

3. SMS & Mobile Messaging

We collect your phone number and email address solely to send you order status updates, pickup notifications, and service messages as part of the zeezoo laundry messaging program. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

4. Information Sharing

We do not sell, rent, or share your personal information with third parties except as required to operate the service (e.g., payment processing via Square) or as required by law. Payment processing is handled by Square; we do not store your card details.

5. Data Security

We use industry-standard measures to protect your information. Your account is protected by OTP-based authentication. All payment data is processed securely by Square.